Terms and Conditions for Services

The client is solely responsible for creating and implementing their own physical, mental, and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the coaching relationship and their interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

Except in the case of gross negligence or malpractice, I or my representative(s) agree to fully release and hold harmless Bonnie A Ross from and against any and all claims or liability of whatsoever kind or nature arising out of, or in connection, with my session(s).

The Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. 

The client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled offering. The coach will not reimburse or add an appointment for the Client for a missed meeting unless agreed upon in advance. 

This Subscription Agreement ("Agreement") grants the subscriber ("Subscriber") access to up to two (2) fifty-five (55) minute sessions per monthly billing cycle ("Subscription Services"). The Subscriber's access to the Subscription Services shall automatically renew on a monthly basis ("Renewal Term"), subject to the terms and conditions set forth herein.

Unused Sessions: It is hereby understood and agreed that any sessions not utilized by the Subscriber within a given billing cycle will not be carried over into subsequent billing cycles. Each billing cycle provides the Subscriber with up to two (2) sessions, and the Subscriber's entitlement to such sessions expires at the end of each billing cycle without the accumulation or rollover of unused sessions.

Renewal and Cancellation: This Agreement shall automatically renew at the end of each billing cycle. The Subscriber may elect to cancel the Subscription Services at any time. Upon receipt of a cancellation request, the Subscription Services will remain active until the end of the current billing cycle, at which point the Agreement will terminate, and no further charges will be incurred. The cancellation will become effective at the end of the Subscriber's current billing cycle, and the Subscriber will not be entitled to any refund for any remaining portion of the billing cycle.